PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING
WWW.DOCTORASOFIAMORA.COM (HEREINAFTER REFERRED TO AS THE “SITE”).
This Privacy Policy is here to better serve those who are concerned with how their information is used online. The following describes what type of information we collect, what it’s used for, and the measures we take to protect it.
IMPORTANT NOTE: By using the Site and/or purchasing, viewing, downloading, or otherwise signing up to receive Ovusapiens, LLC email list newsletter, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, and/or website materials (hereinafter collectively referred to as the “Site, Courses, Services, and/or Products”), you voluntarily agree to be bound by this Privacy Policy.
If you have any questions about this Privacy Policy, please contact at
[email protected] If you do not agree with the terms of this Privacy Policy, you shall not use or browse
the Site.
1. Definitions
“Company”, “We”, “I”, “Our”, or “Us” means Ovusapiens, LLC and
www.doctorasofiamora.com.
“Content” means any and all written, visual, video, or audio information contained on
the Site, including, but not limited to, any and all emails received from Sofía Mora,
Ovusapiens, LLC, or www.doctorasofiamora.com, and any and all written or
downloadable material purchased, viewed, or otherwise offered on
www.doctorasofiamora.com, such as blog posts, graphics, designs, documents,
information, templates and materials.
“Personal Information” means information that can be used on its own or in
conjunction with other information to identify, contact, or locate a person, or to
identify an individual in context. For example, personal information includes, among
other things, your name, address, email address, telephone number, credit card
information, site behavior, etc.
“Site, Courses, Services, and/or Products” means www.doctorasofiamora.com,
Content, email list, social media posts, blog posts, courses, coaching services, guides,
eBooks, forms, worksheets, workbooks, and/or website materials, and/or available on
the Site.
“Site” means www.doctorasofiamora.com and any and all of the Company’s
associated pages, tabs, landing pages, forms, or sub-pages.
“You” or “Your” means the user, customer, or viewer of the Site.
- Company Statement:
The Site and its Content are owned by Ovusapiens, LLC.
Ovusapiens, LLC is committed to protecting your Personal Information. We will only
collect or use your Personal Information in accordance with the Privacy Policy herein. - What kind of Personal Information do we collect?
Personal Information You Provide: When using the Site, and in filling out forms,
purchasing products, providing comments, or contacting us, you may be asked to enter
your name, email address, website address, mailing address, payment or credit card
information. We use this information to deliver the product purchased, or information
requested, to improve the performance and applicability of the Site, and to provide
you with educational content, newsletters, promotions, and special offers.
Personal Information Automatically Collected: Through use of the Site, the Company
may use data collection technology, such as Google Analytics (hereinafter referred to
as the “Data Collection Companies”) to collect information related to your use of the
Site. Generally speaking, this includes information about your geographic location and
Site behavior. The Data Collection Companies also provide us with information about
what type of device or software you use, your IP address (with location information),
and whether you view the Site on mobile, tablet, or desktop.
We collect this information for statistical purposes only and to improve the viewer
experience. - What if the Personal Information we have about you is incorrect or you want to
update it?
If the Personal Information we have collected about you is incorrect or incomplete in
any way, or you would like to update what we have, please contact
[email protected]. We will make the appropriate corrections when
notified, as long as the corrections requested to be made are not incorrect or
fraudulent in any way.
5. When do we collect Personal Information?
We collect Personal Information from you when you purchase, order, or sign up on and
for the Site, Courses, Services, and Products, download our freebies or resources,
subscribe to our newsletter, fill out a form, browse the Site, view Content, make
purchases, and/or enter your any Personal Information on the Site. If you’re just
viewing the Site, you won’t be required to provide personal information to browse.
If you’re outside of the EU: if you sign-up to receive any freebies, downloads,
webinars, recordings, courses, or services from the Company, or purchase any products or services from us, you will automatically be added to our email list to receive free email messages from us. You can unsubscribe at any time by clicking “UNSUBSCRIBE” at the bottom of each email. If you have any questions, or difficulty unsubscribing from those emails, email [email protected] to be unsubscribed from future messages. If you’re IN the EU: if you sign-up to receive any freebies, downloads, webinars, recordings, courses, or services from the Company, or purchase any products or services from us, you will only be added to our email list to receive free email messages from us if you affirmatively consent to receiving such messages. You can unsubscribe at any time by clicking “UNSUBSCRIBE” at the bottom of each email. If you have any questions, or difficulty unsubscribing from those emails, email [email protected] to be unsubscribed from future messages.
- How do we use your Personal Information?
When using the Site, Courses, Services, and/or Products, we may use the Personal
Information we collect from you when you register, make a purchase, sign up for our
newsletter, respond to a survey or marketing communication (typically by email),
browse the Site, or use certain other Site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and
product offerings in which you are most interested.
• To improve our Site in order to better serve you.
• To allow us to better serve you in response to your customer service requests.
• To administer a contest, promotion, survey, or other Site feature.
• To quickly process your transactions on and for the Site, Courses, Services, and/or
Products.
• To send periodic emails regarding the Site, Courses, Services, and/or Products.
• To tailor social media (i.e., Facebook, Instagram, etc.) advertisements to you. - Do we share your Personal Information with anyone?
In general, we DO NOT sell, trade, or otherwise transfer to outside (third) parties your
Personal Information for marketing or advertising purposes, except for the following
purposes:
● in order to comply with an investigation, law enforcement inquiry, government
entities, courts, or other third parties as required or allowed by applicable law, such as
for legal and/or safety purposes.
● Third-party service providers that provide products, tools, platforms or services to
us, such as email-list building, website management, customer service, account
maintenance, and performing other activities and services related to the management
and running of our company.
● Social media platforms, such as Facebook, Instagram, Twitter, Pinterest, etc. that
offer functionalities and services to use their services through our website (i.e., pinning
an image to Pinterest, sharing a link to Facebook). If you use those functionalities on
the Site, your information will be shared with those platforms to complete those
functions and activities.
● Third-party advertising purposes, such as advertising on social media platforms
(i.e., Facebook and Instagram) to track and categorize your interests and behavior on
our Site for the purposes of marketing and advertising to you. We share information
with these companies, and these companies may collect information, including your
actions taken on the Site, through tracking methods such as Cookies. These third-
parties may also possess or get information about you from your behavior/actions:
directly with the third-parties; on/from other websites, mobile apps, or companies
that the third-party companies work with; or from your interactions with
advertisements the third-party companies show you. The information that these
companies collect or that we share may be used to customize or personalize the
advertisements that are displayed to you.
We may disclose your Personal Information to our subsidiaries, contractors,
subcontractors, assigns, affiliates or successors in interest when necessary to carry out
our business functions. This may include website hosting partners and other parties
who assist us in operating our website, email service, conducting our business, or
serving our users, so long as those parties agree to keep this information confidential.
However, non-personally identifiable visitor information may be provided to other
parties for marketing, advertising, or other uses. If you make your personal
information available to third parties through our Site, Courses, Services, and/or
Products, Ovusapiens, LLC is not responsible for any unauthorized use by that third
party.
It’s also important to note that we DO allow third-party behavioral tracking.
- How do we protect your Personal Information?
We aim to make your visit to our Site as safe as possible. The Site uses commercially
acceptable methods of security protection to protect your information. The Site is
scanned for security breaches using, for example, malware removal software.
We also use a SSL certificate and never transmit your credit card information by email.
Your Personal Information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to such
systems, and are required to keep the Personal Information confidential. By viewing, using, or purchasing on or from the Site, Courses, Services, and/or Products, you acknowledge that Ovusapiens, LLC and its staff and independent contractors may access your Personal Information. In addition, all sensitive credit card or payment information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your Personal Information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Protected Health Information. If you are a client receiving nutritional or medical advice or consultations through Ovusapiens, LLC, you have other rights with respect to the access, use, and disclosure of your protected health information (“PHI”). For a complete description of your rights under the Health Insurance Portability and Accountability Act (“HIPAA”), when you purchase and book a service you will review the HIPAA Notice of Privacy Practices and sign to accept the terms. This provides important information about how your PHI may be used and disclosed. PHI is information about you that may be used to identify you such as your name, social security number, or address, and that relates to (a) your past, present, or future health or condition, (b) the provision of health care to you, or (c) your past, present, or future payment for the provision of health care. In providing the Ovusapiens, LLC services, we will receive and create records containing your PHI, and may use it to assist in you in handling appointments, bill amounts due for health care services provided, conduct our management and administrative activities, and otherwise stated in this Privacy Policy.
- Do we use ‘cookies’ or social media pixels?
Cookies. We, and third-parties as described in Section 7 herein, use cookies and collect
information from the computer, mobile phone, or other device you use to access the
Site, read our emails, or view our advertisements. This information is automatically
collected. Cookies are small data files that a site or its service provider transfers to
your computer’s hard drive through your Web browser (if you allow) that enables the
site or service provider’s systems to recognize your browser and capture and
remember certain information. For instance, we use cookies to help us remember and
process the items in your shopping cart. They are also used to help us understand your
preferences based on previous or current Site activity, which enables us to provide you
with improved services. We also use cookies to help us compile aggregate data about
Site traffic and Site interaction so that we can offer better site experiences and tools in
the future.
We use cookies to:
● Help remember and process the items in the shopping cart.
● Compile aggregate data about site traffic and site interactions in order to offer
better Site experiences and tools in the future. We may also use trusted third-party
services that track this information on our behalf.
● To personalize your experience and better understand customers’ preferences for
our marketing and business purposes.
You can choose to have your computer warn you each time a cookie is being sent, or
you can choose to turn off all cookies. You do this through your browser settings. Since
each browser is a little different, look at your browser’s Help Menu to learn the correct
way to modify your cookies.
While you may disable the use of cookies through your browser’s settings or options
page, you may lose some of the features and functionality of the Site, Courses,
Services, and/or Products, as cookies are necessary to help track and enhance your
experience on the Site.
Pixels. YES. The Company DOES USE social media pixels (Facebook pixels) to track
visitors to the Site so we can tailor advertisements towards those visitors on various
social media platforms, including: Facebook and Instagram. The Company reserves the
right to use pixels in accordance with the terms of the social media platform.
- Third-Party Links:
Occasionally, at our discretion, we may include or offer third-party products, services,
or links to articles/blogs/sites on our Site. These third-party sites may or may not have
separate and independent privacy policies. We, therefore, have no responsibility or
liability for the content and activities of these linked sites and/or their privacy policy
(or lack thereof). Nonetheless, we seek to protect the integrity of our Site and
welcome any feedback about any issues you experience with linked-to sites by
emailing us at [email protected]. - Password Privacy:
While using the Site, Courses, Services, and/or Products, you may create a username
and/or password for login. It is your responsibility to keep the username and password
safe. You are also responsible for any actions which occur through the use of your
username/password, whether completed by you directly or through the use of your
account. You shall notify us immediately by email at [email protected] of
any unauthorized use of your login information or any other security breach. Please log
out at the end of each session to prevent any unauthorized use of your account or
login information.
You may not share your username/password or login information with anyone other
than yourself. We are not responsible or liable for any loss or damages as a result of
your failure to protect your login information or your unauthorized sharing of same. - Google Ads & Analytics:
Google’s advertising requirements can be summed up by Google’s Advertising
Principles. They are put in place to provide a positive experience for you. We are not
currently using Google Ads on the Site, although this may change in the future.
- California Online Privacy Protection Act (“CalOPPA”):
CalOPPA stretches well beyond California to require any person or company that
operates websites collecting Personal Information from California viewers/consumers
to post a conspicuous privacy policy on its website stating exactly the information
being collected and those individuals or companies with whom it is being shared. Read
more about CalOPPA here.
Pursuant to CalOPPA, we agree to the following:
Users CAN visit our site anonymously.
There IS a link to this Privacy Policy on the footer.
Our Privacy Policy link DOES include the word ‘Privacy’ and can easily be found on the
page specified above. It is titled “Privacy Policy” very clearly. - Children’s Online Privacy Protection Act (“COPPA”):
We do not specifically market to children under the age of 13. Please STOP and do not
use, view, purchase, or otherwise browse the Site, Courses, Services, or Products if you
are under 13 years old. If you’re younger than 13, you are not permitted to enter any
Personal Information on this Site.
If you are a parent and you believe your child under the age of 13 has provided us with
Personal Information, please contact us immediately to have it removed by emailing us
at [email protected]. - Fair Information Practices:
In order to comply with Fair Information Practices, we will take the following
responsive action, should a data breach occur:
We will notify you via email within 7 business days of any known breach. - CAN-SPAM Act of 2003:
The CAN-SPAM Act is a U.S. law which establishes rules for commercial email
messages, gives you the right to stop certain commercial emails from being sent to
you, and outlines certain penalties for commercial entities or persons who violate the
law.
We collect your email address and name so we can:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders of a
course, product, or service.
• Send you additional information related to your course, product and/or service.
• Market to our mailing list or continue to send emails to you after the original
transaction has occurred.
• Email you a newsletter with free information and advertising certain Products,
Services, and/or Courses we offer.
In accordance with the CAN-SPAM Act, we agree to the following:
• We WILL NOT use false or misleading subjects or email addresses.
• We WILL identify the email message as an advertisement in some reasonable way.
• We WILL include our business mailing address and/or physical address in our
emails.
• We WILL monitor third-party email marketing services for compliance. We use
Kajabi to send our emails to you.
• We WILL honor opt-out/unsubscribe requests quickly.
• We WILL allow users to unsubscribe by using the appropriate link at the bottom of
each email.
TO UNSUBSCRIBE:
If at any time you would like to unsubscribe from receiving future emails, you can
email us at [email protected] or follow the instructions at the bottom of
any email you receive from us and we will promptly remove you from future
correspondence(s). However, unsubscribing from one list or set of emails may not
unsubscribe you from receiving ALL future emails from us. If you experience any
problems unsubscribing, please email at [email protected] and we will
promptly handle your removal.
- Your General Data Protection Regulation (“GDPR”) Rights
If you are located within the European Union (“EU”), you are entitled to certain rights
under the GDPR. You have the right to:
● Know how long we’ll keep your information. We’ll keep your personal information
until the earlier of: (1) you either ask us to delete your information or (2) the Company
decides it no longer needs the data and the cost of retaining it outweighs the value to
keeping it.
● Access, rectify or erase your personal information.
● Withdraw your consent to the Company’s processing of your data, which shall
have no effect on the lawfulness of the processing of your personal information prior
to your withdrawal.
● Lodge a complaint with a supervisory authority that has jurisdiction over GDPR
issues.
● Provide only your personal information which is reasonably required to enter into
a contract with us. The Company will not ask for your consent to provide unnecessary
personal information on the condition of entering into a contractual relationship with
the Company.
- Contacting Us:
If there are any questions regarding this Privacy Policy, you may contact us using the
following information:
Ovusapiens, LLC
Website: www.doctorasofiamora.com(see contact form)
Email: [email protected]
Updated on March 5, 2023